New government measures
Deliveries and collections are carried out anywhere in the world within the usual deadlines. You can also place your order online and come and collect it at the Parisian showroom by appointment using Click & Collect.
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Collector Square adapts to serve you better
Deliveries and collections worldwide are guaranteed within the same timeframes.
Our customer service is available Monday to Friday from 9 am to 7 pm, Saturday and now Sunday from 11 am to 7 pm.
Notre service client est à votre écoute du lundi au vendredi de 9h à 19h, le samedi et désormais le dimanche de 11h à 19h.
Our teams continue to respond to your online expert requests within 24 hours.
Are you looking for a particular item? Get an alert as soon as it's available. Set up an alert
Dispatched within 24 hrs
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All items are in stock at Collector Square and shipped within 24 hours worldwide.
Delivery is secure and carried out by professional carriers (DHL or UPS) between 9am and 6pm: -France: €20, within 2 working days (6 days for Corsica) -Europe: delivery is €30, within 2 working days. -Hong Kong: delivery is HK$700, within 3 to 4 working days. -Rest of the world: delivery is €80, within 6-8 working days.
Minimise
Dispatched within 24 hrs
All items are in stock at Collector Square and shipped within 24 hours worldwide.
Delivery is secure and carried out by professional carriers (DHL or UPS) between 9am and 6pm: -France: €20, within 2 working days (6 days for Corsica) -Europe: delivery is €30, within 2 working days. -Hong Kong: delivery is HK$700, within 3 to 4 working days. -Rest of the world: delivery is €80, within 6-8 working days.
All items available online are visible in the Paris showroom by appointment at 36 boulevard Raspail, 75007 Paris. The showroom is open from Monday to Saturday from 10am to 6pm.
1-year warranty
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Authentication before online release
All items are delivered with their certificate of expertise. Each item is expertly evaluated before being placed online and examined by our experts: - expert in bags: Jérôme Lalande - expert in watches: Romain Réa - expert in jewellery: Thierry Stetten
All items are delivered with their certificate of expertise. Each item is expertly evaluated before being placed online and examined by our experts: - expert in bags: Jérôme Lalande - expert in watches: Romain Réa - expert in jewellery: Thierry Stetten
All items are delivered with their certificate of expertise. Each item is expertly evaluated before being placed online and examined by our experts: - expert in bags: Jérôme Lalande - expert in watches: Romain Réa - expert in jewellery: Thierry Stetten
You have 14 days counting from the day you receive your item (the legal withdrawal period) in which to return it to us. The item must be returned in the same condition as when it was sold.
After 14 days, you have the option of exchanging your item for another using the Collector Switch service.
You have 14 days counting from the day you receive your item (the legal withdrawal period) in which to return it to us. The item must be returned in the same condition as when it was sold.
After 14 days, you have the option of exchanging your item for another using the Collector Switch service.